Member Code of Conduct

Welcome to Worn Edit

Worn Edit is a local swapping community built on trust, care, and a shared commitment to circular fashion. Every swap is a personal exchange, and the experience depends on how we show up for one another.

This Code of Conduct describes the standards we hold for all members. It is designed to protect the community, maintain trust between members, and ensure that each swap is safe, fair, and respectful.

By using Worn Edit, you agree to comply with this Code of Conduct and with all related policies referenced here. Please review this document carefully.

Violations of the Code of Conduct may lead to warnings, account pauses, or removal from the community, as determined by Worn Edit in its discretion.

Core Membership Values

People First

Worn Edit is a community of real people. We expect members to treat each other with respect, patience, and care. This includes being thoughtful in tone, assuming good intent, and communicating directly and constructively when issues arise.

Respect the Exchange

Swaps only work when members are honest about items, responsive in communication, and reliable with pickups. Accuracy and accountability are essential to building trust and ensuring a positive experience for both parties.

Clear Communication

Members are expected to communicate early and clearly. If you are running late, unsure, or need help, say so as soon as possible. Proactive communication prevents misunderstandings and protects everyone’s time.

Give to Get

The community thrives when members contribute quality items, accurate listings, and thoughtful interactions. The more members contribute to the network, the more the network works for them.

Community Guidelines

Being part of Worn Edit means respecting privacy, fostering safety, and acting with integrity in all interactions. These rules apply on the platform and in any Worn Edit community spaces.

General Expectations

• Keep member information private. Only connect off-platform with mutual consent. Read more in our Privacy Policy.
• Keep swaps on Worn Edit. Do not arrange off-platform exchanges or payments.
• Uphold mutual respect. Harassment, discrimination, or intimidation are not tolerated.
• Be honest in listings, requests, and messages. Misrepresentation harms trust.
• Keep community spaces helpful, relevant, and respectful.

Do’s and Don’ts for Community Spaces

• Do keep messages constructive and on-topic.
• Do respect boundaries if members do not respond.
• Do use the right channels for the right topics.
• Do report urgent swap issues through support instead of community channels.
• Don’t share personal information or private addresses.
• Don’t promote outside businesses or solicit services.
• Don’t coordinate swaps outside Worn Edit.
• Don’t post content that is threatening, harassing, or discriminatory.

If you need time-sensitive help for an active swap, contact Worn Edit support rather than relying on community spaces.

Member Policy Overview

This overview summarizes the expectations that apply to all members across listings, requests, and community spaces. These expectations apply in addition to any other Worn Edit policies.

1. Protect member privacy and only connect off-platform with mutual consent.
2. Coordinate all swaps and credits through Worn Edit.
3. Be accurate and honest in listings, requests, and communication.
4. Respond promptly to time-sensitive messages related to an active swap.
5. Show up on time for pickups or cancel early with clear communication.
6. Treat other members and their spaces with respect and care.
7. Keep community spaces supportive, relevant, and harassment-free.
8. Follow platform rules for prohibited items and unsafe content.
9. Report issues or disputes promptly so they can be resolved fairly.
10. Accept accountability for anyone you authorize to pick up on your behalf.

When Acting as a Requester

Requesting an item is a privilege. Your reliability and communication directly affect the member you are swapping with. Members who request items are expected to act with professionalism, clarity, and respect for the other member’s time.

Pickup Etiquette

• Confirm the pickup plan and show up on time.
• Request changes early and clearly.
• Communicate promptly if anything changes.
• Follow any pickup instructions provided by the lister.
• Complete pickup confirmation in the app after the handoff.

Communicate Honestly and Respectfully

• Report issues immediately (wrong item, missing item, or unsafe conditions).
• Respond promptly to messages from the other member or Worn Edit support.
• Be transparent if someone else is picking up on your behalf.
• Be courteous and clear if you need to cancel.

Respect Privacy

• Do not share addresses or personal details without permission.
• Do not post photos that reveal a member’s identity or address without consent.
• Keep all swap details in the Worn Edit chat.

Follow Swap Rules

• Keep all coordination on Worn Edit.
• If someone picks up on your behalf, you are responsible for their actions.
• If you cannot make the pickup, cancel as early as possible in the app.

When Acting as a Lister

As a lister, you set the tone for the swap. Clear communication and accurate listings help everyone feel confident and respected. Members who list items are expected to be timely, accurate, and transparent.

Be Respectful and Responsive

• Respond to requests promptly (within 72 hours when possible).
• Update availability and communicate quickly if plans change.
• If you can’t fulfill a swap, cancel early and explain why.

Represent Items Honestly

• Describe item condition, size, and any flaws.
• Use current photos of the actual item.
• Do not list prohibited or unsafe items.
• Remove listings that are no longer accurate or available.

Prepare for Pickup

• Make sure the item is clean and ready for handoff.
• Confirm pickup details clearly, including location and timing.
• If a third party is handling the handoff, ensure they have the right details.

Respect Requester Privacy

• Do not share requester details without consent.
• Keep communication professional and on the platform.

Code of Conduct Violations

Violations of this Code of Conduct harm trust within the Worn Edit community. Even small lapses can create stress or inconvenience for other members.

Examples of Violations

• Misrepresenting item condition, size, or availability.
• Repeated no-shows or late cancellations.
• Failing to report issues honestly.
• Harassment, discrimination, or intimidation.
• Off-platform swap coordination or solicitation.
• Sharing member information without permission.

What Happens After a Violation

Worn Edit will review reports, gather information from relevant parties, and determine the appropriate next steps. Members may be temporarily paused during review. Honest mistakes may result in guidance, while serious or repeated issues may result in removal.

Major Code of Conduct Violations

Major violations include actions that risk health, safety, or security; illicit or unlawful activity; harassment or threats; and fraud or deliberate misrepresentation to another member or to Worn Edit. Major violations can result in immediate account pause and possible permanent removal.

Questions

If you have questions about this policy, contact Worn Edit support in the app or email hello@wornedit.com.